Accessibility Statement
Effective Date: [21.4.2025]
At Altered Awareness, we are committed to ensuring digital accessibility for everyone, including people with disabilities. We believe that all individuals should be able to access and enjoy our website, www.altered-awareness.com, regardless of their abilities or the technology they use.
1. Our Commitment
We are actively working to improve the accessibility and usability of our website and aim to comply with relevant accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level.
2. Measures We Have Taken
To enhance accessibility, we have taken the following steps:
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Use of clear, simple language wherever possible
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Structured headings and page layouts for screen reader navigation
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Sufficient contrast between text and background
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Alt text for meaningful images
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Keyboard navigability
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Responsive design for use on different devices and screen sizes
3. Ongoing Improvements
We acknowledge that accessibility is an ongoing process. We are continuously working to identify and address areas for improvement to ensure all users have an inclusive and seamless experience.
If you encounter any issues while using our site or have suggestions for improvement, we welcome your feedback.
4. Reporting Accessibility Issues
If you experience any accessibility barriers or need content in an alternative format (such as accessible PDF, large print, easy read, audio recording or braille), please contact us:
Altered Awareness
Email: sam.harris@altered-awareness.com
Phone: 07944286807
Postal Address: 5 Maxstoke Close, Dosthill, Tamworth, B77 1NP
We aim to respond to all accessibility-related enquiries within 7 working days.
5. Formal Complaints
If you are not satisfied with our response to your accessibility enquiry, you may lodge a complaint with the Equality Advisory and Support Service (EASS):
Website: https://www.equalityadvisoryservice.com
Telephone: 0808 800 0082
Textphone: 0808 800 0084